We SHIP MONDAY THROUGH THURSDAY YEAR ROUND. Contact Us for Specific Dates.
We Ship Daily After Black Friday. 1-800-381-8259 for Shipping Dept.
Orders MUST be placed by 12PM EST on these days. They will be shipped on the next available date. Special days can be requested in advance.
Crabcakes will be chilled BUT NOT ALWAYS FROZEN. We use Dry Ice on some packages but for the most part we use polar gel packs to Ship.
We will try our best to give you the same customer service which has allowed us to remain successful at our restaurant for over 20 years.
Remember we are not a big company but we try to provide big service.
It’s simple! Just bake our crabcakes in your oven at 475 degrees for 20 minutes and serve. No returns are accepted on food items.
Our crabcakes are shipped OVERNIGHT via Fed Ex and will arrive in the afternoon. We cannot provide you with a specific time of when they will arrive. Please choose Overnight shipping during check out if you are purchasing Crabcakes. If you require them to arrive before noon please choose PRIORITY OVERNIGHT FOR SHIPPING. DO NOT USE 2 DAY SHIPPING CRABCAKES UNLESS YOU LIVE IN MARYLAND OR DELAWARE. If you would like us to send you one of our fantastic shirts, sweatshirts, hats, beach towels, beach bags or coozies please use the 2 day option for shipping. We use USPS for Gift Cards.
Standard Overnight shipping does not mean the order will arrive the day after you place it. It means we will ship via FedEx Overnight on the next available shipping day.
Kelly Vendetti, Shipping Manager
Toll Free Information: 1-800-381-8259
Johnny Brooks, Executive Chef & CEO
Customer Service: CrabcakeFactory@Gmail.com
Wanna work for a Winning Team? Send your resume today to CrabcakeJobs@Gmail.com