Shipping Info
We SHIP MONDAY and WEDNESDAY YEAR ROUND. Orders MUST be placed by 11 am EST on these days for same day processing. Otherwise, they will be shipped on the next available date. Special days can be requested in advance.
Our crabcakes are shipped 2 DAY via UPS and generally arrive in the afternoon. We cannot provide you with a specific time of when they will arrive but UPS will provide tracking for you to check on the status.
Crabcakes may arrive partially thawed. Simply place them in the freezer or continue to thaw them before cooking.
Toll Free Information: 1-800-381-8259
Customer Service: CrabcakeFactory@Gmail.com
Shipping Inquiries: Brenda@CrabcakeFactoryOnline.com
Johnny Brooks, Executive Chef & CEO