**LIVE STAFF TO TAKE YOUR ORDERS 9 TO 5 M-F 1-800-381-8259**
We SHIP MONDAY, TUESDAY and WEDNESDAY YEAR ROUND. Contact Us for Specific Dates.
1-800-381-8259 for Shipping Dept. Orders MUST be placed by 12PM EST on these days. They will be shipped on the next available date. Special days can be requested in advance. The last shipping day before the Holiday is Dec 19th.
Crabcakes will be chilled BUT NOT ALWAYS FROZEN. We use Dry Ice on some packages but for the most part we use polar gel packs to Ship.
We try our best to give you the same customer service which has allowed us to remain successful at our restaurant for over 20 years. Remember we are not a big company but we try to provide big service.
How to cook your crabcakes. Preheat oven to 475. Spray cookie sheet with a nonstick cooking spray, place crabcakes on cookie sheet. Just bake our crabcakes in your oven at 475 degrees for 12-18 minutes or until golden brown on the outside. No returns accepted on food items.
Our crabcakes are shipped 2 DAY via FedEx and will arrive in the afternoon. We cannot provide you with a specific time of when they will arrive. If you would like us to send you one of our fantastic shirts, sweatshirts, hats, beach towels, beach bags or coozies, please use the 2 day option for shipping. We use USPS for Gift Cards.
Toll Free Information: 1-800-381-8259
Shipping Inquiries: Brenda@CrabcakeFactoryOnline.com
Customer Service: Benny@CrabcakeFactoryOnline.com
Johnny Brooks, Executive Chef & CEO
Want to work for a Winning Team? Send your resume today to Benny@CrabcakeFactoryOnline.com